Q&A

Q: Do you repair all types of appliances?
A: Yes, Appli-Tech repairs fridges, freezers, ovens, stoves, washing machines, tumble dryers, dishwashers, and more.
Q: How quickly can you come out for repairs?
A: We offer same-day or next-day appliance repairs in Pretoria and surrounding areas.
Q: Are your technicians qualified?
A: Yes, all our technicians are experienced, certified, and trained to handle all major appliance brands.
Q: Do you charge a call-out fee?
A: Yes, we charge a small call-out fee, which is waived if you go ahead with the repair.
Q: Do you offer warranties on repairs?
A: Yes, our repairs are backed with a parts and labour warranty for your peace of mind.

Q: My fridge is not cooling – can you fix it?
A: Absolutely. We diagnose and repair fridge cooling issues, from faulty thermostats to gas leaks.
Q: Why is my freezer making a loud noise?
A: This could be a fan motor or compressor issue — our technicians can quickly assess and repair it.
Q: Do you regas fridges and freezers?
A: Yes, we offer professional fridge regassing to restore proper cooling.
Q: My fridge is leaking water – what should I do?
A: This is often caused by a blocked drain pipe or faulty valve, both of which we can repair.
Q: Can you repair side-by-side and double-door fridges?
A: Yes, we service all fridge types, including single-door, double-door, and side-by-side models.

Q: My washing machine won’t spin – can you fix it?
A: Yes, this could be a belt, motor, or control board issue. We’ll get it spinning again.
Q: Why is my washing machine not draining water?
A: A blocked pump or faulty drain hose is often the cause — we repair both.
Q: Do you fix top loaders and front loaders?
A: Yes, we repair all washing machine types and brands.
Q: My washing machine door won’t open – what should I do?
A: This may be a faulty door lock system. Call us and we’ll release it safely and repair the lock.
Q: Can you repair noisy washing machines?
A: Yes, noisy washers may have worn bearings or loose parts — we’ll fix it.

Q: My oven is not heating up – can you repair it?
A: Yes, faulty elements or thermostats are common issues we repair quickly.
Q: Why is my stove plate not working?
A: It could be a faulty plate, switch, or wiring problem — we’ll diagnose and fix it.
Q: Do you repair both gas and electric stoves?
A: Yes, our technicians handle both gas and electric stoves safely.
Q: My oven door won’t close properly – can you fix it?
A: Yes, we replace faulty hinges and seals to restore your oven.
Q: Can you replace oven glass if it’s broken?
A: Yes, we replace oven glass panels safely and professionally.

Q: Why is my dishwasher not draining water?
A: A blocked filter or faulty pump is the usual cause — we’ll repair it.
Q: My dishwasher won’t start – can you fix it?
A: Yes, we repair control board, switch, and wiring faults.
Q: Why is my dishwasher leaving dishes dirty?
A: This may be due to blocked spray arms or a weak pump — we’ll sort it out.
Q: Can you fix leaking dishwashers?
A: Yes, we repair seals, hoses, and pumps that cause leaks.
Q: Do you repair built-in dishwashers?
A: Yes, we repair both freestanding and integrated dishwashers.

Q: My tumble dryer is not heating – can you fix it?
A: Yes, we repair heating elements, thermostats, and wiring faults.
Q: Why is my dryer making a loud noise?
A: Worn bearings or rollers may be the cause — we’ll replace them.
Q: Do you repair condenser and vented dryers?
A: Yes, we service all dryer types.
Q: My tumble dryer keeps tripping the power – can you help?
A: Yes, that could be an electrical short or faulty heating element.
Q: Can you replace dryer belts?
A: Yes, we replace worn or broken tumble dryer belts.

Q: Do you repair Defy appliances?
A: Yes, we are specialists in Defy appliance repairs.
Q: Can you fix LG washing machines and fridges?
A: Yes, we repair all major LG appliances.
Q: Do you repair Samsung fridges and ovens?
A: Yes, we service all Samsung appliance models.
Q: Do you only work in Pretoria?
A: No, we also cover surrounding suburbs like Lynnwood, Garsfontein, Waterkloof, Menlo Park, Hatfield, and more.
Q: Can you come to my home for repairs?
A: Yes, we offer on-site appliance repair services at your home.

Q: How much do appliance repairs cost?
A: Costs depend on the fault, but we always provide a clear quotation upfront.
Q: Do you accept card payments?
A: Yes, we accept cash, EFT, and card payments.
Q: Do you give free quotes?
A: Yes, we provide quotations before starting any repair work.
Q: Are parts included in the repair cost?
A: Yes, if replacement parts are needed, we supply and fit them.
Q: Do you sell appliance spare parts separately?
A: Yes, we also supply genuine spare parts on request.

Q: Do you offer emergency appliance repairs?
A: Yes, we do urgent same-day repairs when available.
Q: Can you repair appliances over weekends?
A: Yes, weekend repair bookings are available.
Q: Do you collect and return appliances?
A: Yes, if necessary, we can collect appliances for workshop repair and return them.
Q: Can you help with regular appliance maintenance?
A: Yes, we offer maintenance to keep appliances running longer.
Q: Do you repair small appliances like microwaves?
A: Yes, we also repair selected small appliances.

Q: How do I book an appliance repair?
A: Call, WhatsApp, or book online through our website.
Q: Do you guarantee your repairs?
A: Yes, all our work comes with a repair warranty.
Q: How long does a typical repair take?
A: Most repairs are completed on the same day, depending on parts availability.
Q: Why should I choose Appli-Tech over others?
A: We are local, reliable, experienced, and trusted with over 40 years in appliance repairs.
Q: What if my appliance can’t be repaired?
A: If the repair is not economical, we’ll advise you honestly and recommend alternatives.